We, at Noser Bulgaria, always try to enable and support organizations in their digital transformation to be able to follow the top-notch global tendencies. But what is digital transformation? It is an extensively and most often misused term that leads to a diverse, unclear, and uncommon understanding. Our definition is: “Implementation of digital technology to achieve significant improvement, e.g. technology-enabled automation that changes the way the company does its current business or enables a completely new one”.
Modern and promising methodologies and technologies must justify such a significant change. Fortunately, now we are on the doorstep of something big because of modern methodologies like ITILv4 and thrilling technologies like ServiceNow Flows.
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